Shipping Policy · AncientSupplements.in

Fast, Safe &
Fully Trackable.

Every order is packed with care and dispatched within 24 hours. We ship across all of India — your Shilajit reaches you fresh, sealed, and exactly as promised.

24h
Dispatch Window
4–7
Days to Deliver
100%
Tracked Shipments
Order Processing

We Ship Fast — Because Your Health Can't Wait

Every order placed before 3:00 PM IST on a business day is packed and dispatched the same day. Orders placed after 3:00 PM, on weekends, or on public holidays are dispatched the very next business day.

Once dispatched, you'll receive an SMS and email with your tracking number. We use premium tamper-evident packaging to ensure your Shilajit resin arrives in pristine condition.

How Shipping Works

From Our Hands to Yours in 4 Steps

1

Order Confirmed

You place your order and receive a confirmation email with your unique order number. Payment is securely processed via Razorpay — UPI, card, net banking, and COD all accepted.

2

Packed Within Hours

Your order moves into our fulfilment process within hours. Our team hand-checks every jar before sealing — no damaged or compromised products ever leave our facility.

3

Dispatched & Tracked

Within 24 hours of your order (on business days), your parcel is handed to our courier partner. You receive a tracking number via SMS and email.

4

Delivered to Your Door

Our courier partners attempt delivery on all business days. Delivery typically happens within 4–7 business days of dispatch, depending on your location.

Delivery Timelines by Zone
ZoneLocationsEst. DeliveryShipping Fee
MetroDelhi NCR, Mumbai, Bengaluru, Chennai, Hyderabad, Kolkata, Pune2–4 business daysFree over ₹999
Tier 1 CitiesAhmedabad, Jaipur, Lucknow, Chandigarh, Surat, Nagpur, Indore3–5 business daysFree over ₹999
Tier 2 & Rest of IndiaAll other pin codes5–7 business daysFree over ₹999
Remote/J&K/NE StatesJ&K, Ladakh, North-East, Andaman & Nicobar7–10 business days₹80 flat
Important Notes

A Few Things to Keep in Mind

Free Shipping: All orders above ₹999 ship free (excluding remote zones). Orders below ₹999 attract a flat ₹80 shipping fee.

Business Days: Monday to Saturday only, excluding public holidays. No dispatch on Sundays.

Sale Events: During high-demand periods, dispatch may take up to 48 hours. We'll always communicate delays via email.

Incorrect Address: Double-check your address before ordering. Contact us within 2 hours at support@ancientsupplements.co if you spot an error.

Shipping FAQs

Common Questions

Can I change my address after ordering?
Yes — contact us within 2 hours before dispatch at support@ancientsupplements.co with your order number and correct address.
Do you ship outside India?
Currently India only. International shipping is in progress — follow us on Instagram for updates.
What if my order is lost in transit?
If tracking shows no movement for 5+ business days, we'll send a free replacement. Contact us with your order number.
My order arrived damaged. What do I do?
Photo the damage and email us within 48 hours of delivery. We'll arrange a replacement or refund at no cost.
Is my package discreetly packed?
Yes. Plain, unbranded outer packaging. Only "Ancient Supplements" shows on the label — nothing about contents is visible outside.

Still Have Questions?

Our team is available Monday to Saturday, 10 AM – 6 PM IST.
We typically respond within 2–4 hours on business days.

support@ancientsupplements.co