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Frequently Asked
Questions

Everything you want to know before you buy.

About Ancient Supplements

What is Ancient Supplements?

Ancient Supplements is a direct-to-consumer brand built around one principle: source it properly, test it independently, and sell it honestly. We work directly with harvesters and producers to bring ancestral, natural products to market with full traceability and third-party lab verification on every batch. Shilajit is our first product, with more to follow.

Why should I trust Ancient Supplements over other brands?

Because we can prove everything we claim. Every batch comes with a third-party lab certificate you can request. We source directly โ€” no middlemen, no distributors, no blending facilities. And we run small batches because that's the only way to maintain this level of quality control.

Are all your products natural and free from fillers?

Yes. Zero fillers, zero artificial additives, zero compromises across every product we sell. If it doesn't meet that standard, it doesn't leave our facility.

How do you test your products?

Every batch goes to an independent third-party lab before it ships. We test for ingredient authenticity, potency, heavy metals, microbial contamination, and adulterants. Certificates are available on request and published on our Lab Results page.

About Our Shilajit

What exactly is Shilajit?

Shilajit is a thick, tar-like resin that forms over millions of years inside Himalayan rock fissures from the compression of organic plant matter. It contains over 85 trace minerals, fulvic acid, and humic acid, and has been used in Ayurvedic medicine for thousands of years.

What form does it come in? How do I take it?

Ancient Shilajit comes as a pure resin โ€” the most potent and least-processed form. Take a rice-grain to pea-sized amount, roughly 300โ€“500mg, dissolve it in warm water, milk, or tea, and drink once daily. Don't mix it with carbonated drinks or alcohol.

When will I notice results?

Most people notice improved energy and mental clarity within 1โ€“2 weeks of consistent daily use. Benefits around testosterone support, physical recovery, and sleep quality typically become more noticeable after 4โ€“8 weeks.

Where is your Shilajit harvested?

From high-altitude rock formations in the Himalayan range at elevations above 16,000 feet. This altitude matters โ€” it's where mineral density and fulvic acid concentration are at their highest.

Ordering and Delivery

How long does shipping take?

Orders placed before 2:00 PM IST on business days are dispatched same day. Delivery within India takes 3โ€“5 business days standard, 1โ€“2 days express. International orders typically take 7โ€“18 business days depending on location.

Do you ship worldwide?

Yes. We ship to customers across the US, UK, Europe, Middle East, Southeast Asia, and Australia. Shipping costs are calculated at checkout. International orders may be subject to customs duties which are the buyer's responsibility.

Can I track my order?

Yes. You'll receive a tracking number via email and SMS once your order is dispatched. Use the AWB number to track it directly on the courier's website.

What if my order is damaged or lost?

Contact us within 48 hours of delivery with photos of the damage and your order number. We'll send a replacement or issue a full refund โ€” no complicated process.

The Drop Model

Why small batches?

Because that's what genuine quality control looks like at this level. We source, test, and pack each batch ourselves. Scaling up means cutting corners somewhere.

What happens when a batch sells out?

The product goes out of stock and stays that way until the next batch is ready. Sign up to the email list to get notified first โ€” usually 24โ€“48 hours before the batch goes public.

How often do new batches drop?

Roughly once a month per product, depending on sourcing schedules and lab testing timelines. Email list subscribers always get first access.

Will you be adding more products?

Yes. Shilajit is our first product. We're building a range of ancestral, natural supplements โ€” each one sourced directly, tested independently, and released in small batches when it meets our standard.

Returns and Guarantee

What's your return policy?

60-day money-back guarantee across all products. If you're not satisfied for any reason within 60 days of receiving your order, email us and we'll sort a full refund.

How do I start a return?

Email support@ancientsupplements.co with your order number. We'll confirm within 24 hours and walk you through it from there.